Rezume Care Management have proved to be an exceptional resource for our company over the last 12 months. We have embarked on a process of complete review of our service and have relied on the professional and knowledgeable advice given to us by the team at Rezume. Their Policies & Procedures templates have saved us an enormous amount of time in rewriting all of our policies, in the confidence that the new policies are fit for purpose, evidence based, and meet all regulatory requirements.
Following a difficult inspection last year , we employed the services of Rezume Management Consultancy to carry out a Baseline Audit at our Childrens Home. They produced an impartial report which detailed our weak areas and supplied us with a detailed action plan highlighting how we could address those weak areas along with sensible timescales. This has had significant benefits for the young people we support. We are very grateful to the team at Rezume for their incredible support, and their exceptional response times. We look forward to continuing our relationship with them in 2021.
Ron McNamara - Director, Roseberry Specialist Care Centres
I just wanted to update that we were inspected this week, under the new framework for inspections and have been graded as ‘good’ in all areas. Thank you so much for the pre-inspection service that I have no doubt contributed to the improvement of our service.
Hayley Cowmeadows, Manager, Fairways Residential Care
Thank you again for your help, I know we are paying for it but it is bloody worth it in my eyes.
TS, Director, Children's Home, Walsall
If you are looking for sector knowledge, enthusiasm for the task and considered advice you should be contacting Rezume. As a small provider operating Foster and children’s Residential provisions since 2007 there have inevitably been occasions when some expert remedial action has been urgently required- in one instance Rezume came in at short notice and assisted in obtaining a much improved OFSTED grading within the space of 7 days intensive work and staff coaching. I have also found Rezume to be skilful in general consultation, training and advice for management – so much so that Rezume are now on a general retainer for the Residential Management team. Attention to detail is good and we find that this type of diligence produces excellent dividends in achieving quality care.
SR, Children's Home Provider, Kent
Hi All, Please be advised that OFSTED visited today, and they have lifted the caution. The enforcement Inspector was very impressed with the work that had been done in such a short period of time and said we would go back now to regular inspection schedules. All actions MET!!
Operations Director, Children's Home, South East
Thank you so much for this (Mock Inspection) report.
JH, Executive Head of Education, Children's Home, Wiltshire
The manager is working hard on your suggestions from your visit which was so helpful.
SH, Children's Home Provider, South West
You provided us with a mock inspection of our previous service last summer. I did find this a very helpful process and has resulted in several improvements to our service provision.
HC, Residential Family Centre, Southampton
I have used the Rezume site since May 2018 and it has helped me hugely in the task of updating all company policies & procedures. The forms on the site are easy to understand and staff are able to use the forms in the knowledge that all areas are covered in depth.
As I was so impressed with the system I decided to utilise the team to carry out a 2 day annual review on my home. The report was exceptionally detailed and had key action points for everyone to achieve. The team at Rezume are extremely knowledgable, helpful and supportive. I would recommend the team to anyone wanting to improve the performance of their home.
Diane Worthington, Director, FT Carehomes
Rezume have supported us over the past three years keeping us on track and up to date with legislative requirements, developing our service and generally being Inspection Ready. We have found their input and support invaluable and their commitment to promoting our service has been undertaken with professionalism and integrity.
Teresa Scarlett, Director, Chrysalis Residential Family Assessment Centre
Inception to outstanding 1 year. The standards of care, support, supervision and security on offer represent the best practice we have seen concerning the reception and assessment of newly arrived children.
Children's Commissioner, Reception Centre, South East
Rezume made big promises to me about how they could rapidly turn the services around and they delivered as promised! Well done to both you and the team who supported through this process.
MN, Operations Director, Children's Home Provider, London
It is a fact that these sorts of results don’t just happen by magic! They demand the input of innovative, intuitive and inspired leaders who can turn a negative into a positive and who can ‘make it happen’ by leading from the front.
Head of operations, Children's Home, South East
Just to let you know that Ofsted again upheld the representations and withdrew their NOC. Thank you for your support during this horrendous time it has been invaluable.