Supported accommodation is crucial in providing a safe and nurturing environment for young people who require additional support to live independently. To ensure the well-being of residents and compliance with regulations, the role of the Nominated Individual (NI) is of utmost importance. The Guide to the Supported Accommodation Regulations, including Quality Standards, outlines specific requirements for the NI.

In this blog post, we will explore the significance of the NI’s role and delve into the essential qualities they need to fulfil their responsibilities effectively.

Understanding the Nominated Individual’s Role

The organisation appoints the Nominated Individual to oversee the running of the supported accommodation service. They act as the linchpin, responsible for ensuring the provision of high-quality care, support, and accommodation to young people. The NI’s role includes supporting the service manager to safeguard residents’ welfare, promote their independence and maintain compliance with regulations.

Qualities of an Effective Nominated Individual

  • Compassion and Empathy: A genuine concern for the well-being and happiness of young people is paramount. The NI should possess deep empathy and compassion, understanding each individual’s unique challenges and needs.
  • Strong Leadership Skills: A competent NI should be able to lead and inspire a team of staff members. Leadership skills such as effective communication, decision-making, and problem-solving are essential for creating a positive and supportive environment.
  • Extensive Knowledge of Regulations: The NI must comprehensively understand the Guide to the Supported Accommodation Regulations, including Quality Standards. Staying up-to-date with the latest regulations is crucial to ensure compliance and provide the highest support standard.
  • Excellent Organisational Skills: Managing a supported accommodation service requires meticulous organisation and attention to detail. The NI must help coordinate staff schedules, maintain records, and manage resources efficiently.
  • Communication and Interpersonal Skills: Effective communication is vital for maintaining positive relationships with residents, their families, and external stakeholders. The NI should be able to listen attentively, express themselves clearly, and foster open lines of communication.
  • Problem-Solving Abilities: Challenges may arise in supported accommodation settings, and the NI should be capable of identifying and resolving issues promptly. They should be adept at finding creative solutions and mediating conflicts to ensure a harmonious living environment for residents.
  • Commitment to Continuous Improvement: A dedicated NI consistently seeks ways to improve residents’ quality of care and support. They should be open to feedback, willing to learn, and proactive in implementing best practices and innovations.

Supported accommodation nominated individual job description



Responsibilities Outlined in the Guide to the Supported Accommodation Regulations

The Guide to the Supported Accommodation Regulations, including Quality Standards, sets out specific responsibilities for the NI. These may include:

  • Developing and implementing policies and procedures that ensure the safety and well-being of residents.
  • Conducting regular risk assessments and developing strategies to mitigate potential risks.
  • Recruiting, training, and managing a competent staff team to deliver high-quality care and support.
  • Monitoring and evaluating the provision of care, ensuring it aligns with the specific needs of each resident.
  • Maintaining accurate records and documentation pertaining to the residents’ care, support plans, and incidents.
  • Collaborating with external agencies and professionals ensures residents’ access to appropriate healthcare and support services.
  • Overseeing and supervising the registered service manager and providing guidance and support.
  • Liaising with Ofsted as a point of contact for all regulatory matters concerning the service.
  • Potential to oversee multiple locations and support the service manager effectively.


The role of the Nominated Individual in supported accommodation is of paramount importance. By embodying essential qualities such as compassion, strong leadership, and a commitment to continuous improvement, the NI can create an environment that promotes residents’ independence, well-being, and compliance with regulations. By fulfilling their responsibilities outlined in the Guide to the Supported Accommodation Regulations, including Quality Standards, the NI plays a vital role in safeguarding vulnerable young people and enabling them to lead fulfilling lives within supported accommodation. The NI’s dedication and expertise contribute significantly to the service’s overall success and positive outcomes.